Refund Policy
. Eligibility for Refunds
Refunds are available only under specific conditions outlined below. All requests must be made within 2 days of the purchase date.
2. Conditions for Refund
- Defective Content: If the content is faulty or not as described, you may request a refund. Provide evidence of the issue to support your claim.
- Technical Issues: Refunds may be issued if you experience significant technical problems that prevent access to the purchased content and we cannot resolve the issue.
3. Non-Refundable Items
- Subscription Fees: Payments for subscriptions and membership plans are non-refundable once access has been granted.
- Change of Mind: Refunds are not provided for change of mind or if you simply decide not to use the service.
4. Requesting a Refund
To request a refund, please contact our support team at [admin@okmock.com]. Include your purchase details and reason for the refund request.
5. Processing Refunds
Approved refunds will be processed within 3 business days and will be credited back to the original payment method.
6. Policy Changes
We reserve the right to update this Refund Policy at any time. Any changes will be posted on our website and will apply to future transactions.